Thursday, November 21, 2019
9:00 a.m.–4:00 p.m.


Garden City Campus
Social Work Building, Room 302
1 South Avenue
Garden City, NY, 11530

Managing Your Team: The Essentials for an Effective Nonprofit Manager

This event is only open to those who have registered for the Excellence in Nonprofit Management Certificate Program.

Today’s managers play a critical role in building high performing teams that are able to carry out the organization’s mission and plans. Managers must possess the knowledge, skills, and tools for talent acquisition, retention, and effective performance management of their teams and individual team members. This full-day course will explore the major roles, functions, and competencies of an effective manager in developing and managing their teams and team members. 

In this course, participants will learn the essentials of effective talent management and people development processes and practices and will receive self-assessment tools, handy checklists, and other resources that provide insight into how to build their managerial and supervisory strengths and adapt their styles in ways that lead their teams and organizations to greater success.

Learning Objectives

Participants will increase their knowledge of:

  • Management functions and competencies; and
  • The skills and styles they need as managers of their teams and departments in today’s nonprofit organizations.

Participants will learn to:

  • Create and maintain procedures,  processes, and practices to effectively manage the performance of staff and volunteers;
  • Foster a learning environment in which employees can increase their knowledge and competencies, leverages the talents and skills of its team members, and in which there is a pipeline for future management; and
  • Handle difficult employees and situations, resolve conflict, and address problem behaviors.


  • The essential and key functions of an effective manager.
  • Human Resources Compliance: Understanding and using HR policies and procedures and employee handbooks.
  • Competencies, skills, and organizational tools in people management processes and practices through the entire employment cycle, including effective hiring and interviewing, orientation,  onboarding, and retention strategies, setting and implementing department and team objectives, performance management, coaching, and the design and implementation of knowledge transfer and performance improvement plans. 
  • Addressing workplace behavior issues including managing and resolving conflict; handling problem employees and difficult situations; countering bias in the workplace and ways to maintain a safe, barrier-free, respectful work environment and team culture.

About the Speaker

Jennifer M. Rutledge has over 35 years’ experience in providing assistance to organizational leadership in the areas of governance, board and individual leadership development, management development, long-range and strategic planning, organizational development, and training. She has helped private companies, associations, and nonprofits develop strategic initiatives designed to address emerging issues and has served as a facilitator and guide providing technical assistance throughout the resulting processes. Rutledge has worked with nonprofit organizations on Long Island for over 20 years and has served as a consultant with the Center for Nonprofit Leadership at Adelphi University’s School of Social Work since 2010. 

Rutledge has a Masters Degree in Business Administration and an undergraduate degree in Industrial Psychology. She is an author and has served as adjunct faculty at the University of Virginia, Marymount/Fordham University, and the University of California at Berkeley.

For further information, please contact:

Diane Wunderlich
Program Coordinator
Center for Nonprofit Leadership. Adelphi University
School of Social Work, Room 240
p – 516.877.4415
e –

Joanna Suppa, LCSW-R
Coordinator, Continuing Education and Professional Development
School of Social Work, Room 237
p – 516.877.3216
e –