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Friday, October 25, 2019
9:00 a.m.–12:00 p.m.


Hudson Valley Center
19 Baker Avenue, Suite 400,
Poughkeepsie, NY 12601





Transitioning from Practice to Management

This event is part of the Excellence in Nonprofit Management Certificate Program but can be taken as a standalone workshop.

Making the transition from direct practice to management is often a difficult process. While many of the skills that social workers possess are useful in the management role, the complexity and diversity of management functions, changing organizational relationships, and moving out of one’s comfort zone can make this transition challenging. Most social workers and other human service managers promoted into management roles have received little formal education or training to equip them with the tools to make the transition less stressful and more successful.

This workshop will be geared to individuals considering a career move into management as well as those already in management roles seeking to strengthen their skills and deepen their insight into the psychological and technical aspects of management. The workshop will use an interactive approach which includes discussions, small group activities, and case studies.

»  Register Now

Learning Objectives

1. Demonstrate a clear understanding of the “paradoxes” of management including conflicting demands, dilemmas, and competing values
2. Identify management learning needs
3. Describe the common pitfalls staff encounter when moving from a staff position to a management role
4. Understand the multilevel dimensions of management.

About the Speaker

Michael Swerdlow Ph.D.  has more than 30 years of experience managing a wide range of mental health and human service programs.  These programs have included a full-service community mental health center, a family practice residency program, and an integrated primary care/mental health program. Dr. Swerdlow has been the recipient of grants from the Robert Wood Johnson Foundation and the Substance Abuse Mental Health Service Administration (SAMHSA).  Dr. Swerdlow has published in the area of cross-cultural mental health.  During the last 15 years, he has developed workshops and trainings for people transitioning from direct service to management. Dr. Swerdlow is an adjunct professional at the NYU School of Social work and has a Ph.D. in medical anthropology.  Dr. Swerdlow is also a Fellow of the American College of Healthcare Executives.

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This program has been approved for the following continuing education credits:

  • Social Workers
  • LMHC
  • LMFT
  • CASAC Renewal
  • Psychology
  • LCAT

Successful completion for the award of approved continuing education credits requires attendance at entire training/workshop and submission of a completed evaluation form.

» See full credentialing information and CEUs

New York State Office of the Professions (NYSED) regulations require that participants must be present for the entire approved educational activity in order to receive a certificate for continuing education hours. There is no accommodation in the State regulations for late arrival, late return from lunch or breaks, or early departure. According to NYSED, in order to award social work CEs; “When you offer a multi-day or multi-part course/educational activity, the learner must complete all parts in order to earn the certificate for contact hours, in the same way that a student must complete a semester-long course to receive college credit. You may not award partial credit for a program, even a one-day program, if the learner does not complete all requirements at that time.”

Cancellation Policy

Unfortunately, we cannot provide refunds for cancellations made seven working days or fewer before the event for any reason—or for no-shows.  We can provide credit towards a future workshop up to 24 hours before the event. After that, no credit will be issued.

Accessibility Statement

The Student Access Office ensures equal access to all of Adelphi University’s programs, services and facilities for students with documented needs. Through assistance, advocacy and reasonable accommodations, the office provides an accessible and supportive campus environment.

The Student Access Office provides cost-free assistance and services that are tailored to meet the needs of individuals based on their specific, appropriately documented needs, while preserving Adelphi’s academic integrity and high standards of academic expectations and performance

If you are a student with a documented disability and wish to request accommodation services, please submit a Petition for Reasonable Accommodations form along with the required information as detailed in the Guidelines for Documentation.

Please be aware that all decisions regarding accommodations and equal access are made in accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and prevailing University Policy. 

For further information, please contact the Student Access Office at 516.877.3806 or

For further information, please contact:

Diane Wunderlich
Program Coordinator
Center for Nonprofit Leadership. Adelphi University
School of Social Work, Room 240
p – 516.877.4415
e –

Joanna Suppa, LCSW-R
Coordinator, Continuing Education and Professional Development
School of Social Work, Room 237
p – 516.877.3216
e –

Coronavirus Update: As New York is on a "pause" for social distancing purposes, all in-person events for the next several weeks have been converted to online, postponed or canceled. Please check this page as information will be updated as possible—and call ahead before any upcoming in-person events until further notice. Thanks.